List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Identify opportunities for continued improvement | 1.1 | Identify past improvements which have been implemented but have not delivered intended benefits. |
| 1.2 | Identify suggested improvements which have not yet been implemented. |
| 1.3 | Discuss and identify with team members new improvement opportunities. |
| 1.4 | Determine which of these improvements have been or may be restricted by other value stream members. |
| 1.5 | Suggest possible factors causing this restriction. |
| 1.6 | Select possible improvements for further study. |
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2 | Study restrictions to further improvement with value stream member | 2.1 | Arrange meeting with suitable representatives of the value stream member. |
| 2.2 | Outline the opportunities for improvement and any current or anticipated restrictions. |
| 2.3 | Work with value stream representatives to determine root cause of restrictions. |
| 2.4 | Work with value stream member to identify possible solutions to problem. |
| 2.5 | Define outcomes from any proposed changes. |
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3 | Develop a consensus approach to implementing improvements | 3.1 | Determine benefits/costs to value stream member from the proposed changes. |
| 3.2 | Determine benefits/costs to own process from the proposed changes. |
| 3.3 | Decide whether the proposed improvements will result in a valuable improvement to the end customer. |
| 3.4 | Determine health, safety and environment (HSE) impacts as a result of the change. |
| 3.5 | Agree on proposed change/program of changes with all key stakeholders. |
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4 | Obtain required approvals | 4.1 | Draft a formal proposal for the proposed changes. |
| 4.2 | Submit proposal for all required approvals from stakeholders. |
| 4.3 | Modify proposal, as required, in liaison with all key stakeholders. |
| 4.4 | Obtain sign-off from process/system owner. |
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5 | Measure and communicate gains | 5.1 | Agree indicators/metrics of success of proposed changes. |
| 5.2 | Make arrangements to collect the necessary data. |
| 5.3 | Make arrangements for the data to be analysed and presented in an agreed format to the agreed stakeholders. |
| 5.4 | Agree the communication plan. |
| 5.5 | Liaise with stakeholders to implement changes as agreed and approved. |
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6 | Review change | 6.1 | Analyse results of change. |
| 6.2 | Identify areas which have not met predicted outcome (positive or negative). |
| 6.3 | Determine cause of target not being met. |
| 6.4 | Take action to improve the value stream. |
| 6.5 | Take action to sustain improvement by standardising. |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to facilitate one (1) or more improvements which have not delivered intended benefits or have possibly been restricted (stalled improvements), or two (2) or more improvements which have not as yet been subjected to restriction (fresh) and to:
identify opportunity for improvement
identify restrictions to the implementation of the improvement and determine possible solutions
develop a consensus approach to implementing the improvement and obtain approvals
measure and communicate change and review its implementation
standardise any improvements made.
Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to facilitate stalled improvement projects or one likely to be stalled, including knowledge of:
negotiation, influence and persuasion techniques
the causes of restriction/obstruction by people and methods of dealing with it
‘selling’/’pitching’ improvement projects
the manipulation of data and the interpretation of information
methods of determining benefits from and costs of change.
The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
The collection of performance evidence is best done from a report and/or folio of evidence drawn from:
a single project which provides sufficient evidence of the requirements of all the elements and performance criteria
multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.
A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.
Assessment should use a real situation where improvements have been stalled or are likely to be stalled in an operational workplace.
Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.
The assessor must demonstrate both technical competency and currency.
Technical competence can be demonstrated through:
relevant VET or other qualification/Statement of Attainment AND/OR
relevant workplace experience
Currency can be demonstrated through:
performing the competency being assessed as part of current employment OR
having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.